Shopify customer order editing for address and cancel
Quick answer
ShipEdit is customer order editing for two things: the shipping address, and cancelling before fulfillment. No upsells, no product swaps, no quantity edits, and no variant changes. The price on this site is $9.99 a month for unlimited orders, with a 7-day free trial for new stores.
Where the customer edits
After you add the blocks in the checkout editor, the customer sees Change address and Cancel order on the thank-you page and on the order status page. Installing the app alone does not show the block. You save the editor first.
Rules you set
- Edit window in minutes after checkout. Set it to 0 and it stays open until fulfillment starts.
- Address changes and cancellations can be turned on or off separately.
- Order tags when the address changes and when the customer cancels. The address-change tag also blocks a second address edit.
- Optional hold fulfillment during a timer you set.
- Optional destination rules for PO Boxes, countries, and addresses with no shipping rate.
Edits and cancels stop when fulfillment starts, even a partial fulfillment. ShipEdit writes the new address onto the order. It does not recalculate tax or the shipping charge.
Price
$9.99 a month for unlimited orders, with a 7-day free trial for new stores. No upsells and no product swaps. That is the price already published on the ShipEdit home page. Trial terms are on the Shopify App Store listing.
FAQ
- What can a customer edit with ShipEdit?
- The shipping address, or they can cancel the order. ShipEdit does not do upsells, product swaps, quantity changes, or variant changes.
- What does ShipEdit cost?
- $9.99 a month for unlimited orders, with a 7-day free trial for new stores. No upsells and no product swaps.
- Does installing turn it on?
- No. Customers see ShipEdit after you add the Thank you and Order status blocks in the checkout editor and save.